Since you guys know how anal-retentive I am about good customer service, I of course feel it is practically my duty to warn you about a new private sale boutique that is nothing but a rip-off scam.

The site is snappytuna.com and they sell kitchen and housewares.  I placed an order with them in August, which I halved because they were trying to gouge me on shipping charges. I wrote a complaint letter and received a ridiculous response, which should have been my first clue that something was up.

I never received the item I bought and contacted them through their “Contact” page on their site.  No response.  I contacted them again through their site.  No response.  I then contacted them several times at the email address in which they first responded to my complaint.  No response.  I then contacted them at their customer service email address.  No response.

I just finished filing an internet crime complaint against them at ic3.gov.  I’ll definitely keep you updated!  Tomorrow I’ll contact the Better Business Bureau and will continue to contact any other consumer advocate organizations I can find until I have my satisfaction in this matter.

There is no lower life form than a thief, dontcha think?

Filed under: Angst